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FAQ

How is delivery to regions handled?

Our store's products are delivered to customers by transport companies.

Is self-pickup of an ordered item possible?

For your convenience we only use delivery services! Self-pickup is not possible – delivery only! Thank you for your understanding!

How do I calculate delivery cost to a specific city?

For an accurate calculation of your order delivery cost, contact our call center operators or ask via online chat.

What are the phone support hours?

Our operators work from 9:00 to 18:00 on weekdays.